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Fitzsimmon, J. & Fitzsimmon, M., Service Management, Operation, Strategy. Boston McGraw-Hill, 2008, p.132
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Villanueva, Benita V., Restaurant and Cafeteria Management Service. Mindshapers, Intramuros Manila, 2010, p.142
Unpublished Materials:
Aguilon, Sarah Jayne V., Caramutan, Jenelyn M. & De los Reyes,
Michaella A., Food Safety and Sanitation in Batangas State
University Cafeteria, October 2009.
Arellano, Romulo Darrell M., Marasigan, Renz D. & Montanano, Jose
Vincent D., The Implementation of Food Sanitation and It‘s
Effects to the Customers of University of Batangas Canteen,
January 2010.
Casabar, Janette R. et. al, The Effects of Sanitation in Relation to Food
Handling and Preparation Practices in Selected Carinderias of
New Market Batangas City, March 2005.
Castulo, Stephanie S., Sava, Russel Nicole C. & Barcellano, Maydo C.,
A Survey on the Application of Learning in Food Sanitation
Education ofSan Sebastian College–Recoletos, Manila 2nd Year
BSHRM Students, February 2012.
Catapang, Rachelle D., Cueto, Beverly G. & Felipe, Juana Marie O.,
Quality of Service in Selected Restaurants along Paseo Level 1,
Robinson‘s Place, Lipa City, February 2009.
Diezmos et. al, Production of Street Foods in Batangas City, 2008.
Galit, Ulysses Jasper M. & Garcia, Jestoni C., Food Safety and Sanitary
Practices of FastFood Chains at SM Food Court Batangas City,
October 2008.
Manalo, May Ann C., Rodriguez, Jezzaley B. & Ilagan, Noriel G.,
Correlates on Customer Satisfaction at Different Fast Food
Chains at Batangas City, April 2009.
Paseos, Louielyn G. & Claro, Lady Lyn F., Sanitary Practices in Cafeteria Operations in Batangas State University, 2012.
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