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Kalinangan Research Journal
Volume no. 16 | 2011/6 Issue no. 1
Title
Utilization of Library Services by Faculty members: A Basis for Library’s Strategic Planning
Author
Alexander Tiaga Lunar, MAEd-LS
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Abstract
Librarian’s understandings of clients’ information utilization behavior are valuable in improving the services the library is offering. In this study the author investigated the low or non-use of the library services of faculty members and explores its possible reasons. It investigates the sources of information nonusers are accessing. Target respondents were identified through in-depth analyzing of the general library information system. Faculty borrower’s log-book, circulation reports and non-users of library services were sources of data. Three part questionnaire and focused group discussion with the target respondents were the tools used to gather data. Descriptive method of research was used, and it applied Likert rating and weighted mean to scale responses. Results indicated that majority of the faculty respondents were unaware of the services the library is offering and some did not undergo library orientation. They relied on the internet and own materials as their alternative sources of information. Henceforth, based on the observations, some constraints preventing the library from efficient services are discussed and recommendations for improving existing library services and developing new ones are presented.
Keywords
User studies, Libraries, Library Services, Library users, Non-users
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